P.C. Terms & Conditions

Welcome to CADNOC, where transparency and your satisfaction are our top priorities. To ensure complete clarity regarding our Policies and Procedures for Preferred Customers (P.C.), we have outlined the following terms and conditions. By becoming a CADNOC Preferred Customer, you agree to adhere to these terms and conditions and enjoy the exclusive benefits they provide.

P.C. Benefits and Responsibilities

1. Preferred Customer Status: As a CADNOC Preferred Customer, you gain access to a host of exclusive benefits, including discounted pricing on our premium synthetic lubricants, promotional offers, and special deals. Enjoy these perks and more as you prioritize your vehicle’s health and performance.
2. Annual Renewal: Your Preferred Customer status is valid for one year from the date of enrollment. To continue benefiting from these exclusive advantages, you must renew your status annually. We make this process hassle-free to ensure your uninterrupted access to top-quality products.
3. Terms of Purchase: As a valued Preferred Customer, you agree to purchase CADNOC products for personal use only and not for resale. The resale of CADNOC products is strictly prohibited. This policy enables us to offer exceptional value to our customers.
4. Privacy and Data: Your privacy matters to us. For details on how we collect, use, and protect your personal data, please refer to our Privacy Policy. We are committed to safeguarding your information.
5. Shipping and Handling: While we aim to provide the best service possible, Preferred Customers are responsible for covering all shipping and handling charges associated with their orders. We strive to make this process as cost-effective as possible.

Product Returns and Refunds

1. Returns: Your satisfaction is paramount to us. If, for any reason, you are not entirely satisfied with a CADNOC product, you may return it within 30 days of purchase for a refund. We kindly request that all returns are in their original packaging and remain in unused condition.
2. Refunds: Refunds for returned products will be issued within a reasonable timeframe and will exclude shipping and handling charges. Our aim is to ensure your satisfaction with every CADNOC purchase.

Cancellation and Renewal

1. Cancellation: We understand that circumstances change. You have the flexibility to cancel your Preferred Customer status at any time by contacting our Customer Support team. We are here to assist you with a smooth process.
2. Renewal: To continue enjoying the exclusive benefits of Preferred Customer status, you must renew annually. Please keep an eye on your renewal date to ensure uninterrupted access to CADNOC’s premium products. Your loyalty is greatly appreciated.

Changes to Terms and Conditions

CADNOC reserves the right to update and modify these Terms and Conditions at any time. Preferred Customers will be promptly notified of any changes via email. It is the responsibility of Preferred Customers to review and accept the updated Terms and Conditions.

Termination of Preferred Customer Status

CADNOC retains the right to terminate a Preferred Customer’s status for various reasons, including:

1. Breach of Terms: Any violation of the outlined terms and conditions may result in the termination of Preferred Customer status. Compliance with these terms is essential for maintaining your status.
2. Inactive Status: Preferred Customers who do not make any purchases within a 12-month period may have their status terminated. We encourage regular engagement to continue benefiting from exclusive offers.
3. Misuse of Benefits: Any misuse or abuse of Preferred Customer benefits may lead to termination. We ask that all customers use these benefits ethically and responsibly.

Disclaimer of Warranties

CADNOC provides no warranty, either express or implied, regarding the performance, merchantability, or fitness for a particular purpose of any CADNOC product. The use of CADNOC products is at the sole risk of the user. We are committed to delivering top-quality products, but individual results may vary.

Limitation of Liability

CADNOC shall not be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use CADNOC products. While we aim to provide exceptional products and service, circumstances beyond our control may impact individual experiences.

Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which CADNOC operates. We are committed to upholding the highest legal standards in all our operations.

Contact Us

If you have any questions or concerns regarding our P.C. Terms & Conditions, please do not hesitate to contact us. Our dedicated team is here to assist you and provide further clarification if needed.

CADNOC – Your Trusted Source for Premium Synthetic Lubricants

At CADNOC, we believe in fairness, transparency, and a commitment to our customers. These P.C. Terms & Conditions are designed to ensure that Preferred Customers enjoy the benefits of our products while maintaining a clear understanding of their responsibilities. Thank you for being a valued part of the CADNOC community, and we look forward to serving you with excellence.